Video Convergence is committed to customer satisfaction. We are renown for standing behind our system designs and installations. We have the infrastructure, process, and field personnel required to support rapid technical response to technical problems with its installations within a guaranteed timeframe.

Second level support is available, from our centralized Technical Assistance Center twenty-four hours a day, seven days a week, 365 days a year (24 x 7 x 365), to our field engineers as well as to our end customers.